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Privacy Policy

Last Updated: October 2025

Welcome to The Packaging Company (“TPC,” “we,” “us,” or “our”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, submit a quote request, or interact with us in any way online or offline.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Information You Provide Voluntarily

Examples include:

  • Contact details (name, email, phone number)

  • Company information (business name, job title, address)

  • Project or product requirements submitted through forms

  • Communication sent via email, phone, chat, or trade show interactions

B. Automatically Collected Information

When you browse our website:

  • IP address & device type

  • Browser and operating system

  • Pages visited & time spent on site

  • Referring links and traffic source
    Collected through cookies, pixels, and analytics platforms (e.g. Google Analytics).

C. Commercial Information

  • Order details, payment information (processed securely via third-party processors — we do not store full credit card data)

  • Quote history and product preferences

D. Cookies & Tracking Technologies

We use cookies to:

  • Improve site functionality and user experience

  • Measure and analyze website performance

  • Deliver relevant ads through retargeting

You may disable cookies in your browser settings at any time.

2. How We Use Your Information

We use your information to:

  • Provide product and quote requests

  • Improve our services and website experience

  • Communicate about orders, updates, and promotions

  • Deliver retargeting or relevant advertising

  • Maintain legal compliance and fraud prevention

We do not sell personal information.

3. How We Share Your Information

We may share certain information with:

  • Trusted service providers (e.g. freight carriers, sample facilities, payment processors)

  • Marketing tools such as CRM and email service platforms

  • Regulatory or legal entities where required by law

We do not share personal info with unrelated third parties for their own marketing purposes.

4. Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

  • Unauthorized access

  • Loss, theft, alteration, or misuse

Although we make every effort to secure your data, no system is 100% secure.

5. Data Retention

We retain personal information as long as necessary to:

  • Fulfill your requests

  • Support ongoing customer relationships

  • Meet legal and business obligations

6. Your Privacy Rights

Depending on your location (e.g. California, Canada, EU), you may have the right to:

✅ Access your personal information
✅ Correct or update data
✅ Request deletion (“Right to be Forgotten”)
✅ Limit or opt-out of marketing communications
✅ Request a copy of your stored information

To exercise these rights, please contact us at:
📧 [email protected]
📞 (562) 434-5583

7. Children’s Privacy

Our services are intended for business professionals. We do not knowingly collect information from children under 16. If we learn a child has provided information, we will remove it promptly.

9. International Data Transfers

If you are located outside the United States, your information may be transferred and processed in countries where data protection laws may differ. We uphold strong safeguards to protect your data regardless of location.

9. Updates to This Policy

We may update this Privacy Policy periodically. When changes occur, the updated date above will be revised. Continued use of our services signifies acceptance of the revised policy.

10. Contact Information

For questions, concerns, or privacy requests, please reach out:

The Packaging Company
Long Beach, CA
📧 [email protected]
📞 (562) 434-5583